Answering of medical enquiries
- Answering of medical enquiries
- Service-Portal with online accessibility
- 24/7 hotline including Interactive Voice Respond ("please press 1 for ...") and escalation process
- Socialvigilance
Medical Affairs
- Preparation of information material, training material and presentation
- Medical Writing
- Set-up and implementation of launch activities
- Research and online surveys
- Announcements in Product Information reference lists (i.e. Red- and Yellow List)
- Product training for health care professionals, medical and scientific personnel and patients
- Conduction of compliance training for field staff and service encounters
- Data entry in the EU medicinal product dictionary (EVMPD)
Information Officer
- If requested we take over the responsibility as QP for scientific advice / Information Officer as legally required.
Labeling Compliance
- Preparation and/or review of PILs and SPCs (patient information leaflets and Summary of Product Characteristics)
- PILs for visually handicapped and blind people
- Creation and/or review of obligatory information texts according to regulatory requirements
Quality Management
- Quality Management for pack material and product information
- Preparation and maintenance of corresponding operating procedures
Do you have any questions? Please feel free to contact us for further information. We are looking forward to your enquiry.
